| The requirements | You gather them yourself, from the office's page, notices and forms that do not always match. They also change depending on your nationality, the type of procedure and whether you already have an authorization. | We tell you which ones apply to your case, and only those. |
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| Your documents | You review them yourself, without knowing what the office will look at. A surname written differently on two papers, a missing copy or an expired document can cost you the appointment. | We review them with you, one by one, before the appointment. |
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| Getting the appointment | At the offices with the most demand, the portal almost never shows dates. Slots appear at any time, sometimes in the early hours, and are gone in minutes. You have to log in again and again, sometimes for weeks. | We take care of that. You carry on with your own things and find out when your appointment is ready. |
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| The appointment details | You type them in a hurry, before the slot is gone. One letter too many or too few can cause you problems on the day of the appointment, and you have to start over. | We enter them with the details from your documents, already reviewed. |
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| Your time | Hours in front of the portal, at whatever time it takes, on top of your work and your family. | You spend it gathering your documents and going to your appointment. |
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| Your questions | You research every question yourself, in forums and videos that do not always match your office or your case. | You write to us on WhatsApp and we answer about your case. |
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| The appointment or the interview | You arrive with whatever you managed to find out. | We tell you what to bring, what the appointment is like and what the interview is like. |
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| If your appointment is cancelled | You go back to the beginning: to the portal, to look for another slot. | We look for a new one, at no additional cost. |
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| How much it costs | The appointment is free on the official portal of the SRE or of the SAT. The cost is your time. | Our fees, depending on your procedure. We give you the cost before we start. |
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| What does not change | You go in person, you pay the government fees directly to the authority, and the decision on your procedure belongs to the authority. |
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