How we work: what we include and do not promise

We are a private service. The appointment is free at citas.sre.gob.mx and citas.sat.gob.mx and you can do the procedure yourself. If you prefer our support, we charge for our service.

Why we charge if the appointment is free

The appointment is free on the official government portals and you can book it yourself. What we charge for is the work around it: knowing which procedure fits your case, gathering the requirements that apply (they change depending on nationality, the type of procedure and whether there is already an authorization), reviewing your documents before the authority does, taking care of the appointment when the procedure requires one, entering your details exactly as they appear on your document, and preparing you for the appointment or the interview.

At the offices with the most demand, getting the appointment is the longest part of the procedure. At others, the hard part is something else: at the SAT, Mexico’s tax authority, for example, several procedures do not need an appointment and it is enough to know which ones.

What does not change if you hire us: you go in person, the government fees are paid directly to the authority, and the decision on your procedure belongs to the authority. We do not promise dates or results.

In short

Tramity is a private service that supports individuals and agencies with procedures: guidance, document review, arranging appointments, preparation and follow-up. Today it supports procedures at Mexican embassies and consulates, passport offices and the SAT. It is not a government entity and has no relationship with Mexico’s Ministry of Foreign Affairs (SRE), the SAT or the National Institute of Migration (INM). Appointments are free on the official government portals; Tramity charges for its support, and the government fees for each procedure are paid directly to the authority.

2026 government fees, for example: 10-year passport at a consulate in the U.S., USD 209; Mexican visa, USD 56 (Ley Federal de Derechos 2026). At the SAT, the e.firma and the RFC are free.
If the authority cancels your appointment, we look for a new one at no additional cost.
No service guarantees a date or the outcome of the procedure. The authority decides that.

What we do, step by step

We support you with procedures at Mexican embassies and consulates in any country, and with the SAT. We have example guides for Haiti, Venezuela and Colombia (these two in Spanish), and for the consulates in the U.S.; if your country is not there, write to us.

You tell us about your case: which procedure you need, for whom, and in which country or office.
We give you the cost before we start. Our fees vary by procedure and case.
We guide you: which procedure applies, what the office that will see you asks for, and in what order to do each step.
We review your documents before the appointment: that they are complete, valid and with your details written the same way on all of them.
We arrange your appointment, when the procedure requires one: for the person who will do the procedure, with their real details, exactly as they appear on their document, and of the type that corresponds. One person per appointment.
We prepare you for the appointment or the interview: what to bring, what it is like and how the government fees are paid.
We stay with you until your procedure is completed. You go, in person; you pay the government fees directly to the authority, and the decision belongs to the authority.

The type of appointment and the exact name help avoid rejections that the authorities themselves describe:

In Bogotá, an appointment of the wrong type is “rechazada automáticamente” (automatically rejected), and if the name does not match the one on the passport, you do not get in (Embassy of Mexico in Colombia, August 8, 2025).
In Haiti, a person who arrives with an appointment for another procedure is not seen (Embassy of Mexico in Haiti, September 14, 2026).
For a visa with INM authorization (NUT), if the details do not match the passport, the consulate cancels the procedure and you have to start again with the INM (visa guidelines (Lineamientos), DOF, Mexico’s official gazette, July 25, 2025).

If you have an agency, read how we work with agencies.

What we do not do

We are not a government entity. We have no relationship with the SRE, the SAT or the INM.
We do not collect government fees. They are paid directly to the authority.
We do not promise a date or a time frame. Each office opens appointments according to its capacity.
We do not promise the outcome. The requirements and the decision belong to the authority. In Haiti, the Embassy writes that the final ruling belongs to the INM and that its decision is “inapelable” (it cannot be appealed).
We do not represent you before the authority. We guide you and prepare the procedure with you; you are the one who goes to the appointment.
We do not ask for your SAT password (Contraseña) or your SAT e.firma, and we do not keep your original documents or your passport.

What is free and what we charge

The appointment: free at citas.sre.gob.mx for consulates, embassies and passport offices, and at citas.sat.gob.mx for the SAT. You can book it yourself.
The government fees: they are paid directly to the authority, in the way each office indicates. In Haiti, visa fees are paid in cash and in dollars on the day of the appointment (Embassy of Mexico in Haiti). In Bogotá, before the appointment, at Banco de Occidente, and they are not refunded (Embassy of Mexico in Colombia, 2025 page). The 2026 amounts are in the table below.
Our service: our fees vary by procedure and case. Write to us and we will give you the cost of yours before we start.

How to book the appointment yourself

Consulates, embassies and passport offices: at citas.sre.gob.mx, the MiConsulado system. For consulates in the U.S., also by phone and WhatsApp at +1 (424) 309-0009 (Consulate of Mexico in San Diego, March 2026).
SAT: at citas.sat.gob.mx.
First, check whether your procedure needs an appointment. Since May 21, 2025, consulates cannot make entry for Mexicans conditional on having an appointment. They attend to emergencies the same day and receive, without an appointment, as many people as the daily average of appointments that nobody shows up for (DOF). The visa for foreigners does require an appointment.
At the SAT, the tax status certificate (Constancia de situación fiscal) does not require an appointment at any office. The SAT password (Contraseña) is obtained online, with e.firma or with SAT ID; at an office and without an appointment, only for people who are foreign nationals, older adults, pregnant or have a disability (Anexo 2 of the RMF 2026, procedure sheets 22/CFF and 12/CFF).

The steps for each procedure are in our guides to the Mexican visa, the Mexican consulates in the U.S. and SAT appointments.

2026 government fees: examples

Procedure	Government fee in 2026	Source
10-year passport, at a consulate in the U.S.	USD 209	Ley Federal de Derechos 2026
Mexican visa, visitor or residence	USD 56	Ley Federal de Derechos 2026
10-year visitor visa	USD 54	Ley Federal de Derechos 2026
Visitor visa without permission to work, for people from Haiti	Free	Embassy of Mexico in Haiti, Sep 14, 2026
Birth registration at a consulate, with the first copy	Free	Ley Federal de Derechos 2026
e.firma and RFC at the SAT	Free	Anexo 2 of the RMF 2026, procedure sheets 14/CFF and 1/CFF

Our rules

This is how we work:

The free route first. The appointment is free and you can book it yourself. We say so on every page, with the link.
One person per appointment. Each appointment is arranged for a specific person, with their real details, exactly as they appear on their document.
We do not resell or transfer appointments.
Of the type that corresponds to your procedure. An appointment of another type is rejected.

If the authority cancels or changes the appointment

If the authority cancels your appointment, we look for a new one at no additional cost and stay with you until your procedure is completed.
Appointments are non-transferable. If yours is canceled, a new one is needed, with the details of the person who will do the procedure.
Before you go, check your confirmation and your office’s notices.
If you are Mexican and have an emergency, the consulate must see you the same day, even if you do not have an appointment (DOF of May 21, 2025).
If your visa is with INM authorization (NUT), its time limit keeps running. The time limits and the extraordinary appointments are in the NUT guide.

Your data

What we ask for: the details the authority requires for your procedure, exactly as they appear on your documents, and copies of the documents we review with you.
What for: for your procedures with us: guiding you, reviewing your documents, registering your appointment and following up with you.
What we never ask for: your SAT password (Contraseña) or your SAT e.firma. We also do not keep your original documents or your passport.
For how long: the copies of your documents are deleted 30 days after your procedure is completed. Your identification and contact details, the history of your procedures and your payments are kept so we can follow up with you; if you ask us to delete them, we anonymize them: we remove what identifies you and the record remains without your data. How to exercise your rights of access, rectification, cancellation and objection (derechos ARCO) is in the privacy notice.

How to recognize a fake site

There are sites that pose as the SRE in order to charge. These signs come from documented cases:

An address that imitates the official one. In July 2026, the Mexico City Prosecutor’s Office (Fiscalía de la Ciudad de México) and the SRE warned about “citas.sre.gob.mx.mexico-ingreso”. It starts like the SRE’s site, but it is another domain. It charged from 920 to 2,795 pesos (e-consulta, July 15, 2026).
Time pressure and threats. That site said that only 30 minutes were left and threatened to block the CURP for a year.
Deposits to personal accounts. It asked for the payment in an individual’s bank account.
A .com.mx ending. The SRE says its official pages never end in .com.mx (press release 253, July 4, 2024).

How to file a complaint

With us: write to us at contacto@tramity.com with your name, the procedure and what happened.
In Mexico: you can file a complaint with the Procuraduría Federal del Consumidor (PROFECO).

We cannot change a decision of the authority, such as a rejection or a cancellation.

Frequently asked questions

Is Tramity part of the government?

No. Tramity is a private service that supports people with procedures. It is not a government entity and has no relationship with the SRE, the SAT or the INM.

If the appointment is free, what do you charge for?

Our support: guidance, a review of your documents, arranging your appointment, preparation and follow-up. The appointment is free at citas.sre.gob.mx and citas.sat.gob.mx, and you can do the procedure yourself. Government fees are paid directly to the authority. Our fees vary by procedure and case, and we give you the cost before we start.

Can appointments be bought?

No. The SRE says appointments are “personales e intransferibles” (personal and non-transferable), and CitaSAT says they are “intransferibles” (non-transferable). An appointment made in another person's name is of no use to you. If we support you, we arrange it in your name, with your details.

What happens if the authority cancels my appointment?

We look for a new one at no additional cost and stay with you until your procedure is completed. Each office decides when there are appointments, so we cannot promise a date.

Do you guarantee a date or that my procedure will be approved?

No. Each office opens appointments according to its capacity, and the authority decides the outcome. In Haiti, for example, the Embassy writes that the final ruling on the visa belongs to the INM and that its decision is “inapelable” (it cannot be appealed).

Do I have to give you my SAT password or my passport?

No. We never ask for your SAT password (Contraseña) or your SAT e.firma, and we do not keep your original documents or your passport: we work with copies, and we delete them 30 days after your procedure is completed.

How do I know whether Tramity can be trusted?

By what you can check. This page says what we do and what we do not, what is paid and to whom, how we take care of your data and how to file a complaint, with dates and sources. We give you the cost before we start, and we do not promise dates or results.

Sources

This guide is based on these sources. Requirements and fees are set by the authority and may change: before your appointment, confirm them on the official page of the office that will see you.